The Platform is operated and owned by Avkash Algorithms LLP, a company incorporated under the Companies Act, 1956 and having its registered office at 603, Abhishree Adroit, Nr Mansi Circle, Vastrapur, Ahmedabad - 380015, Gujarat, India. For the purpose of these Cancellation and Refund Policy, wherever the context so requires, "you" shall mean any natural or legal person who has agreed to become a buyer or customer on the Platform by providing Registration Data while registering on the Platform as a registered user using any computer systems. The terms "JabraFan", "we", "us" or "our" shall mean Avkash Algorithms LLP.
JabraFan enables transactions between participant Creators/artists and Fans/buyers, dealing in Fan connect services ("Platform Services"). The Fans/buyers ("Fan/s") can choose and buy Fan pass/es ("Fan Pass/es") from variety of Creators and artists (" Creator/s"), on the Platform and JabraFan enables fulfilment of such Fan Pass/es ("Fulfilment Services"). The Platform Services and Fulfilment Services are collectively referred to as "Services".
As a general rule you shall not be entitled to cancel your Fan Pass once you have received confirmation of the same.
In case of cancellations for the reasons attributable to JabraFan or its Creators, JabraFan shall not charge you any cancellation fee.
A Creator may take 7-10 days to fulfill Fan Pass. However, if the Creator can not fulfill a Fan Pass in this period, a Fan can ask JabraFan to refund their money. JabraFan will process the refund on Creator's behalf.
All refund amounts shall be credited to Fan's account within 3-4 business days in accordance with the terms that may be stipulated by the bank which has issued the credit / debit card.
If you have questions or concerns regarding refund policy, you may contact us at firstname.lastname@example.org